Typically 2 – 5 business days depending on the complexity of your menu and how quickly you answer any questions we have during the setup process.

No worries! You can cancel any time. No Questions Asked!

Yes, definitely! And there's no extra cost.

Nope! Add as many menu items as you want; accept as many orders as your restaurant can fill; make lots and lots of customers happy.

You can either accept payment at time of pickup/delivery or use an online payment provider and accept credit cards online. With either option, customers are paying you directly (Sellosoft does not touch your customer's money).

Not a problem at all — we have tools for multiple locations and franchises that make it easy to set up and manage all of your locations. Just give us a shout and we'll be glad to assist.

Yes. You can use your own domain like www.your-restaurant.com or a sub-domain like order.your-restaurant.com.

Yes. You can create pretty much any type of coupon, special or discount you want – Rs. off, % off, etc.

The savings are significant. Here's a real example:

Restaurant with PKR 500,000 monthly sales:
Foodpanda commission (30%): PKR 150,000 LOSS per month
Sellosoft fee: PKR 4,999/month (Basic plan)
Monthly savings: PKR 145,001
Yearly savings: PKR 1,685,012
5-year savings: PKR 8,405,060

That's money you could invest in better ingredients, staff training, restaurant expansion, or marketing to attract even more customers.

Yes. We offer discounted rates for restaurants with 2 or more branches.

We offer a free live demo — not an automated trial. Here's why that's better for you:

Instead of signing up and figuring things out on your own, we give you a personalized 15–20 minute online demo. We'll:

• Show you exactly how the system works for your restaurant type
• Answer all your specific questions in real-time
• Calculate your estimated savings based on your current sales
• Show you how your branded website and app will look

No obligation. No credit card required. No spam. Just a clear, honest demonstration of how we can help your restaurant grow.

Your customers order directly from YOUR branded website or mobile app — not from Foodpanda or any third-party platform.

Here's the complete flow:

Customer visits your website (e.g., yourrestaurant.com) or opens your mobile app
They browse your full menu with photos, descriptions, and prices
They add items to cart and proceed to checkout
They choose delivery or pickup and select payment method
Order instantly appears in your kitchen display system or prints automatically
Your team prepares the food

The key difference from delivery apps: YOU own the customer. Their contact information belongs to YOU. YOU can send them offers and build loyalty. And most importantly — YOU pay ZERO commission.

YOU own 100% of your customer data. This is one of the biggest differences between Sellosoft and delivery apps.

When customers order through Foodpanda, Foodpanda owns their data — not you. You can't see their email addresses, phone numbers, or order history. You can't send them offers.

With Sellosoft, every piece of customer data belongs to YOU:

Every customer's name and phone number
Every customer's email address (if provided)
Complete order history (what they ordered, when, how much they spent)
Delivery addresses and preferences

You can export this data anytime from your admin dashboard. Use it for SMS marketing campaigns, email newsletters, or personalized offers. Build YOUR customer database, not Foodpanda's.

Yes. You have full control over discounts and promotions — no approval needed from anyone.

Unlike Foodpanda where promotions need approval and you pay extra fees, our system lets you create any offer you want.

The Golden plan includes a complete restaurant POS system with these features:

Order Management: Dine-in, takeaway, and delivery orders from one screen
Billing & Invoices: Fast billing, split bills, discounts, refunds
Inventory Management: Track stock levels, low stock alerts, auto purchase orders
Staff Management: Track employee hours, sales performance, access levels
Kitchen Display System (KDS): Digital screens for kitchen orders, no paper tickets
Real-time Reporting: Sales reports, popular items, peak hours, customer insights
FBR Integration: Generate FBR approved invoices automatically

Everything is cloud-based — access your data from anywhere, anytime.

Yes. Our POS has offline mode. If your internet goes down, you can continue processing orders, billing customers, and managing your restaurant. Everything is stored locally and syncs automatically when internet is restored.

This is especially important for restaurants in areas with unreliable internet connections. You never have to turn away customers because of internet issues.

Yes. Our POS works on iPad, Android tablets, Windows computers, and smartphones.

Yes. Our multi-branch management lets you control all locations from a single dashboard.

Track sales across all branches, compare performance, manage inventory centrally, and control menus per location. Perfect for restaurant chains and franchises.

Yes. Inventory updates automatically when orders come in.

When a customer orders a chicken burger, your chicken and bun inventory decreases automatically. Get low stock alerts before you run out. Generate purchase orders automatically when stock reaches reorder levels.

Yes. Orders print instantly in your kitchen.

You have two options:

Thermal printers: Orders print automatically on your kitchen printer
Kitchen Display System (KDS): Orders appear on digital screens in your kitchen

Yes. Our POS system is fully FBR compliant.

Generate FBR approved invoices automatically for every order. All required tax calculations are handled automatically. Stay compliant with Pakistani tax laws without any extra effort.

Yes. Get real-time reports on everything.

Sales reports: Daily, weekly, monthly, custom date ranges
Popular items: See which menu items sell best
Peak hours: Know when your busiest times are
Staff performance: Track which staff members are performing best
Customer insights: See customer order patterns
Inventory reports: Track stock usage and waste

Export reports as PDF or Excel. Share with your accountant or use for business planning.

No. Our dashboard is designed for non-technical restaurant owners.

You don't need to know coding, web development, or app management. Everything is point-and-click:

Update menu items: Type new name, price, description
Add photos: Upload from your phone
Create offers: Click buttons, set discount amount
View orders: See everything on one screen

We also provide free training for you and your staff. If you can use Facebook or WhatsApp, you can use our system.

Yes. You can update your menu anytime from your admin dashboard.

Changes appear immediately on your website and app. No waiting. No need to contact us. You have full control over:

Adding or removing menu items
Changing prices (as often as you want)
Updating item descriptions and photos
Setting item availability (e.g., "sold out" for specific items)
Creating special offers and discounts

Our POS has offline mode — you can keep working without internet.

Here's what happens when internet goes down:

You can still process orders and billing
All data is stored locally on your device
When internet returns, everything syncs automatically
No data is lost
No customer is turned away

Yes. Free training is included for all restaurants.

We provide:

Video tutorials: Step-by-step videos in Urdu and English
Live onboarding session: 30-45 minute video call to train you and your staff
User manual: PDF guide with screenshots
WhatsApp support: Quick answers to questions in Urdu

We ensure that you and your staff are comfortable using the system before we consider the setup complete.

We offer 24/7 customer support through multiple channels.

WhatsApp (fastest): Response within 5-30 minutes, 24/7
Email: Response within 2-4 hours
Phone (Pakistan): Available during business hours (9 AM - 6 PM)

Here are proven strategies to move customers from delivery apps to direct ordering:

QR codes on tables: Place QR codes on every table. Customers scan and order from their phones without leaving your restaurant
Flyers in delivery bags: Include a flyer that says "Next time order directly and save 10%" with your website URL
Small discounts: Offer 5-10% discount for direct orders (you still save 20-25% compared to Foodpanda commission)
Email/SMS marketing: Use your customer database to send offers directly
Loyalty points: Give extra loyalty points for direct orders

Yes. When you save 25-35% on commission, you can share some of those savings with your customers.

Here's how it works:

On Foodpanda, a PKR 1,000 order costs you PKR 300 in commission. Your customer pays full price.

On your direct system, you pay PKR 0 commission. You could offer customers a 10% discount (PKR 900) and still earn more (PKR 900 vs PKR 700 on Foodpanda).

Everyone wins:

Customers pay less for the same food
You earn more per order
Customers are happier and order more often
You own the customer relationship